Avis Car Rental — Car Rental in Victoria

Reviews of Avis Car Rental

• Juan

  Added 2015.07.03

  Thank u and looking forward for future
• Hunter

  Added 2015.02.09

  WORST COSTUMER SERVICE EVER!!!! went in to return a car and had booked a suv online at the same place we rented the car for the same avis location, when i had spoken to an older woman named Laura AKA Willow she had given me attitude right from the start. I said I would like to return the car and I had booked a reservation for an SUV. She then said "No! You didn't!!" In a stand offish way and I told her we did, she didn't even check the computer, then she started saying nasty things to me and my wife. very rude, very nasty person she is.We were trying to ask questions but she wasn't listening to us and kept cutting us off with rude snarky remarks. She was so mean and rude to us that she gave me a panic attack due to my PTSD from the military, my whole body went numb with anxiety, anger, and stress and I couldn't breath properly. I then told her to go F#*k herself and I left as Laura was trying to call the police. shortly after the Police called my wife's phone saying that they would possibly be pressing charges for assault because my wife pressed the hang up button on the phone and Laura AKA willow lied to the police saying that my wife ripped the phone out of her hand and hung up when clearly my wife only touched the hang up button and not touching the handle at all!!!! PLEASE NEVER GO HERE TO RENT A CAR!!!!! Read all the other reviews here. This is not the first time there has been traumatizing events at this Avis and especially with Laura AKA willow. She is a crazy woman who is not happy with who she is as a person so she will take it out on the customers. ruined our night #TRAUMATIZING EXPERIENCE
• Zachary

  Added 2015.02.02

  Richard was most helpful to my husband and I yesterday. Thank you for making our experience a memorable one. All the best for 2018.
• Emily

  Added 2014.10.16

  It has been very good experience actually the best
• Chase

  Added 2014.08.25

  Don't listen to negative reviews. Richard and the team are nothing short of fantastic. Always go above and beyond what is necessary. Can't fault one bit. Used on a regular basis over past 4 months.
• Kyle

  Added 2014.04.28

  My boyfriend and I very much enjoyed our car! Richard was very helpful with my boyfriend when we got turned away from budget because he only had his N not a class 5. We hope to rent from you guys in the near future! Thank you again!
• Michael

  Added 2014.02.20

  Have been using their service for more than a year now
• Daniel

  Added 2013.06.08

  Richard and team are very easy to talk to