CARSTAR Victoria Pre Tech Collision — Car Repair in Victoria

Reviews of CARSTAR Victoria Pre Tech Collision

• Elizabeth

  Added 2016.07.04

  Besides that the interior of the car was dirty, both front and rear seat rows as well as the floor were covered with dust and traces of some chemicals, they had used for painting.
• Aiden

  Added 2016.05.18

  Needless to say I was not impressed. 7 weeks after taking my truck in and the paperwork is still sitting on someone's desk?!!?
• Carlos

  Added 2015.06.29

  On more than one occasion we have had our cars repaired with Pre-tech, the staff are very professional and have always done great work with our cars. I have no problem referring friends and family to Pre-tech as I know their service will always back up my recommendation.
• Logan

  Added 2015.06.10

  I took my truck back into Pre-Tech on Mar 7/17 and told them that it was now going to be an insurance claim and the same guy that originally did the estimate took a copy of my insurance papers and the claim number and then took the required pictures of the damage.
• Luis

  Added 2015.05.23

  I contacted ICBC on April 13/17 and told them my situation and asked them to release the claim from Pre-Tech and that I would be taking my truck to Prancing Horse instead. ICBC agreed to release the claim from Pretech.
• Sean

  Added 2015.05.20

  On April 13/17, I still hadn't heard anything from them, so I called again to find out when I could take my truck in to be repaired. I talked to the same guy I had been dealing with and he said my paperwork was still on the lady's desk that books appointments and she is on vacation until April 24 and I probably wouldn't get a booking until late May.
• Nathan

  Added 2015.05.13

  Really sucks I can't give them 0 stars which is what this company deserves.
• Juan

  Added 2015.03.15

  They do fantastic work and have very friendly and excellent staff!
• Nathaniel

  Added 2015.02.28

  By April 3/17 I still hadn't received a call (4 weeks later) and when I called to enquire about my appointment, I was told that they didn't have any paperwork about my vehicle. The lady I talked to on the phone had the original guy I had dealt with call me back and he told me that he has the pictures of my damage on his camera but there is no copy of the insurance papers.
• Brian

  Added 2015.01.02

  The person I had an accident with said to get an estimate and his company would pay for the repair. I initially went to Pre-Tech on Feb 14 to have an estimate done. When I found out the value of the damage the company decided to go through insurance instead.
• Samantha

  Added 2014.11.25

  If I ever need autobody repair in the future I will not use Pre-Tech Collision.
• Robert

  Added 2014.07.14

  I obviously can clean that, but when the bill for several little scratches fixed is $2700, one might expect at least some better service and some respect and honesty towards customers.
• Joshua

  Added 2013.12.03

  That same day I took my insurance papers in yet again and he photocopied them a second time; and when I asked how long I would have to wait to get my truck fixed he told me he would put a rush on it.
• Wyatt

  Added 2013.09.01

  I had an accident with my Honda Ridgeline on Feb 8/17 and contacted Campus Honda in order to have it repaired. They told me that they don't do autobody repair and they generally deal with Pre-Tech Collision for autobody repairs.
• Christopher

  Added 2013.07.31

  I came to CARSTAR Victoria (Pre-Tech Collision) body shop to have my VW Golf fixed. There were little scratches on the driver's door and same side fender. After week and a half of waiting I got my car back and what I saw was really disappointing and frustrating. They have repainted the door and the fender quite well, but paint was newly damaged under the door on the car's body, diameter about 1 inch and metal was exposed. It was impossible not to notice the damage. They either never paid attention to it or just decided not to tell me. When I asked what that was, they started explaining that probably the tape they used when painting the door damaged the paint on the body and it was not a big deal. There is absolutely no rust on the car body and metal on the damaged spot was absolutely clean and had no rust on it. After my questions they took the car somewhere for about 10 minutes and brought it back. I assume they used some touch up paint for that spot. I don't know how well it can protect from rust taking into account that this spot is usually highly vulnerable to puddles. I hope it will be fine.
• Nathan

  Added 2013.07.10

  Have used these guys a couple of times. The last time a manager spent half an hour securing damage so the car was in good shape to drive until my car could be worked on. Great service!
• Timothy

  Added 2013.06.06

  I was told I would be getting a call within the next 2 weeks with a booking appointment.
• Christopher

  Added 2013.06.04

  I took my truck to Prancing Horse today (April 18/17) and my truck is booked to be repaired May 3/17.