Esso — Gas Station in Victoria

Reviews of Esso

• Jose

  Added 2016.07.27

  I thought that was strange - if I had just left a moment before, would I have lost my points? I had to swipe my card now?
• Sean

  Added 2016.06.02

  As soon as I got home I tried to log into my Esso Extras account online to verify my balance, but I found that I was locked out of it. After many days trying to get ahold of somebody who could help me with that, I was informed that my account had been put on hold due to fraud suspicion because I transferred a large number of RBC points to Esso Extra. I was also able to check with the lady I spoke with about my points balance and she let me know that my concerns about my balance were valid; I had been incorrectly charged for 13500 points when I should have been charged for 8500. So clearly whatever the cashier had done did not apply my points back onto my card.
• Jonathan

  Added 2015.11.06

  After failing to talk to anyone knowledgeable at the Carey Rd. station on a Saturday, I attempted to get gas using Esso Extra points at this Jacklin Rd. station on a Sunday. The fellow there seemed to know a little more about what he was doing at first - I asked to buy gas using Esso Extra points and he showed me a sheet of options. I said I don't really know which of the options was best, but I supposed I'd go for $80 of gas (thinking that the remainder would just end up back on my card.) I went and filled up my car (around 50L) and then the pump said "See cashier for change". That seemed odd - how do you get change for points? I asked the cashier what I needed to do and he said don't worry about it, the credits will go back on your card automatically.
• Ian

  Added 2015.09.14

  I left and got in my car but immediately felt like I needed some confirmation. I went back in and asked if there was a receipt or something to show that my points were returned to my card, at which point he said something I didn't understand, punched the difference into his keypad and asked me to swipe my card.
• Julian

  Added 2014.12.06

  It's been a crazy amount of running around and following up just to try to make sure I'm not getting ripped off. I would advise anyone to stay away from the Esso Extra points program if you don't want to deal with this hassle, and if you do want to use Esso Extra at this location just be really careful you don't take everything they say at face value. I don't know what they're doing for training over there.
• Emma

  Added 2014.10.23

  Cheap gas, but poor customer service. I also find the narrow lanes between pumps to be needlessly difficult to navigate.
• Angel

  Added 2014.09.02

  I only ever get gas here, and it is pretty nice for a gas station.
• Landon

  Added 2014.08.12

  If you're just looking to gas and go this is a great station. I don't find there's ever a wait so easy to get in gas up and go with decent premium fuel
• Connor

  Added 2014.05.24

  never a wait and close to lowest prices too
• Hayden

  Added 2013.05.31

  I'm still giving this 2 stars because it's typically been a good station, but I've been struggling with Esso ever since signing up for Esso Extras and this station's played a large part in that.