Departures Travel — Travel Agency in Victoria

Reviews of Departures Travel

• Tyler

  Added 2016.08.14

  We were recommended to Colleen through family while booking flights for our trip to the UK this past June. Overall, our experience with Colleen was quite good, she was great with responding to our emails in a timely manner and sorted everything out for us relatively worry free. I had raised concerns during the booking process about flying Air Canada Rouge upon her and her coworker's recommendation, because my fiancé is 6'4, I had concerns that he wouldn't have enough room on these notoriously cramped planes. She assured us that it wouldn't be a problem but oh boy was it! I'm 5'6 and had barely any room, and my poor fiancé suffered a 7 hour flight with his knees pressed into the seat in front of him, unable to move his legs at all from Toronto to Victoria. We would certainly not ever fly Air Canada again after the entire debacle of the flights, and would certainly not ever recommend Rouge to our worst enemies. I had wished that Colleen had taken my concern for my fiancé's height into more consideration when recommending Rouge to us, especially for such a length of time to be in a heightened state of discomfort.
• Hunter

  Added 2015.10.01

  On Oak Bay Ave, parking Can be an issue
• Bryan

  Added 2014.12.20

  Such a friendly environment and clean professional atmosphere! I'll definitely be coming here for my vacation needs :)
• Abigail

  Added 2014.03.16

  We were very fortunate to work with Colleen at Departures Travel for a family holiday to Mexico. Colleen worked with us to find the perfect location that gave the my husband and I the quiet we needed and enough activities to keep our grown children enthused. The details of having us travel from Victoria and our kids from Toronto, right down to the seat placement on the airplane and room location at the hotel was perfect. We appreciated the follow up upon our return to ensure the holiday met our needs. We look forward to working with Colleen again!!
• Noah

  Added 2013.06.24

  I have had the pleasure of working with Colleen Johnson at Departures Travel and highly recommend her. Colleen organized our staff travel to continuing education, quickly and professionally.