Royal Oak Pet Clinic — Veterinary Care in Victoria

Reviews of Royal Oak Pet Clinic

• Matthew

  Added 2015.08.31

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• Jackson

  Added 2014.09.27

  The staff is amazing here. Very friendly and knowledgeable.
• Colin

  Added 2014.08.02

  A very helpful and knowledgeable staff. Friendly with all pets and people...highly recommended!
• Thomas

  Added 2014.05.29

  Very friendly and helpful staff who clearly care about the animals they care for. Was a little bit expensive to take my rats there, but not much more than expected. Will be choosing Royal Oak again in the future!
• Mason

  Added 2014.03.18

  The vets are nice and appear to care for the animals. They also seem to provide the right treatment. However the staff is super disorganized. Both appts were almost an hour late (stressed out cats sitting in a carrier waiting). Don’t know if that is the staff not booking enough time or the vets not organizing themselves well. Also had a problem with the bill. They phoned me days later to say they forgot to bill me for a treatment. Never gave me a bill when I did pay so at this point I have no idea what I’ve actually paid for. Finally they did a call back for one of my cats that was sick to see how he was doing but enquired about the wrong cat. Very scattered. Think I’ll find a different vet with an office that runs better.
• Jeremiah

  Added 2014.01.21

  The office manager contacted me. This clinic appears to have taken these issues very seriously. They did their best to rectify all issues and assured me that the behind schedule issues was isolated and based on improper booking of prior clients (which they have rectified). The also address the other issues through training or new procedures. Although my experience was problematic, I am very heartened that they took it seriously and tried their best to rectify all issues. Speaks to how their value their customers - good job!
• Nathaniel

  Added 2013.09.29

  Dr. Chambers is a very experienced and caring vet, she has been seen my elderly cat, and she is always very careful about checking everything and explaining what is happening, and what are the alternatives, she never rush and give you advice and always follow up. I am grateful that we found her. I would not go anywhere else, and would highly recommend this clinic. The staff is also very nice and caring.
• John

  Added 2013.08.20

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